BetDNA is a Bitcoin-friendly casino which was first launched back in 2007. This UK-based site provides a platform for players to enjoy sports and casino betting and has a nice range of options for customers. Unfortunately, it only takes a brief search online to discover some extremely negative reviews from the public about the customer service and payment speeds of BetDNA. Despite this bad press, there are plenty of positive reactions to BetDNA as well. Whether or not this betting venue is worth signing up for will be explored in this in-depth review, so keep on reading to find out more.
BetDNA has a uniquely original approach to the welcome package concept. The sign-up bonus for this site is, technically, entirely unlimited. This bonus works by giving players a match on their first deposit in the form of a free bet – with no upper cut-off point. Players can even choose whether this match bonus is eligible for the casino or the sportsbook. Things that sound too good to be true usually are and, although this welcome bonus is incredibly impressive, it is slightly blighted by the unusually high 87X wagering requirement. At the time of writing, the welcome package was the only bonus advertised, so the promotions page was looking pretty bare. However, it may be worth customers coming back and checking to see if any new promos have been added.
Customer support at BetDNA comes in the form of live chat, telephone and email. While it’s good that the site covers a comprehensive range of ways for players to get in touch, all is apparently not as good as it looks. It seems that the most common complaint from BetDNA players is the quality of customer service. Instead of a pop-up dialogue box, the live chat link takes customers to another page which, despite multiple attempts while writing this review, appears to be a dead link.
The games at BetDNA are not actually provably fair (see a list of casinos that are), but they come from reputable software providers so players shouldn’t be concerned about the trustworthiness of these Bitcoin games. BetDNA has implemented state-of-the-art SSL encryption software into every page of the site which prevents any third parties from gaining access to personal and financial information. BetDNA welcomes Bitcoin betting which is the most secure way to enjoy online gambling. There do, however, appear to be a lot of problems for players actually withdrawing their funds. It may be a good idea for players to look at the many payout complaints before registering with the casino, as these complaints come from many players in countries across the world dating back years.
Is BetDNA Provably Fair?
The gambling site BetDNA does not currently offer a provably fair random number generator for any of its games.
Restricted countries at BetDNA
Below is a list of countries that are not eligible to deposit at BetDNA:
Egypt, Indonesia, Macedonia (FYROM), Malta, Morocco, Nigeria, Pakistan, Serbia, Ukraine
BetDNA not available in your country? Filter all bitcoin gambling sites by country here.
Pros and Cons of Playing at BetDNA
- US players accepted
- Extensive collection of games
- Unlimited welcome bonus
- Apparent payout issues - some players still have have unpaid winnings
- Withdrawals can only be done by making a request
- High wagering requirements on bonuses
BetDNA Casino Review
The casino section of BetDNA looks impressive with its sleek, well-designed interface. The Bitcoin games – provided by BetSoft and Beesoft – are divided into the following categories; slots, 3D slots, table games, video poker and games. The casino games and slots alike are compatible with both desktop and mobile/tablet devices, so players can enjoy them at home or on the go. The process of signing up for a BetDNA account is simple and shouldn’t take more than a minute. There is no email verification required, but new members will get an email confirming their account registration.
One aspect that can’t be faulted at BetDNA is its games selection. Both the quality and the quantity of the site’s Bitcoin slots are great and the casino has more than 300 titles to choose from. From famous favorites that players will no doubt have come across before to brand new slots, BetDNA has it all. The video poker section of BetDNA is one of the biggest to be found in any Bitcoin casino. Here players can pick through iconic variations of the game including Jacks or Better, Deuces Wild or Joker Poker as well as more obscure, equally exciting versions like Bonus Deuces and Split Way Royal. All of the games in the video poker catalogue can be played in single hand, multi-hand or pyramid mode. The table games tab features plenty of versions of classic casino games like blackjack and roulette. There are currently more than 400 table games at BetDNA and more are expected to be added soon. There is also a healthy amount of specialty games at BetDNA, including keno, virtual races and scratch cards. All of these games come in ‘play for fun’ or ‘real money’ modes.
As with any Bitcoin casino site, BetDNA has plenty of advantages and disadvantages. The fact that it is one of a handful of betting operators to welcome US-based players works in the site’s favor but it is impossible to ignore the issues surrounding cashing out and customer service. It is also an inconvenience that BetDNA does not have a live casino as many Bitcoin gamblers prefer this style of betting to virtual table games. However, the selection of slots and virtual games really is impressive. The unlimited welcome promotion is also pretty enticing if players are willing to look past the high wagering requirements it comes with. Keep on reading to see if the sportsbook section of BetDNA is enough to redeem these negative aspects.
BetDNA Sportsbook Review
BetDNA benefits from a fully fledged Bitcoin sportsbook. According to the site, it hosts more than 13,000 live betting matches every month. These include events in the biggest leagues in the world such as the NFL, NBA, NHL and NCAA. The sportsbook operates on an interface which looks clean, attractive and works in a familiar enough way that most bettors will have no trouble navigating their way around the homepage and additional pages. The full list of sports is listed clearly on the left-hand side of the screen and details of the live events can be seen in the centre. It is very straightforward for players to open a betslip and place a wager on the game of their choice.
This sportsbook works with high margins on popular two-way markets. This means that there is less value in it for the site operators which is a good sign that the book is fair and reliable. Another great thing about the betting options at BetDNA is the fact that players can place live bets on in-play events, with hundreds of live matches being hosted by the site every day and odds updated in real time. As mentioned earlier, BetDNA covers more than 13,000 events every month from top mainstream leagues as well as more obscure ones. The sports players can bet on here range from football and baseball to badminton and chess. The leagues for these sports cover a wide international range including those based in Asia and the Middle East. Each sport has, on average, around 10 markets. Bettors can place wagers on match results, draw no bet, total, double chance and more.
The sportsbook of BetDNA is probably the best part of the site. Just about every different type of sports bettor is sure to find a match event and market to suit them. However, it is important to note that anonymous gambling isn’t supported by BetDNA, even for those who bank exclusively with Bitcoin. This is because of the terms and conditions of the site includes a stipulation that players may be required to submit photo ID to verify their identity before cashing out funds. Aside from the fact that this may be an issue for some, the sportsbook is of a very high quality and clearly fair. Just like the rest of BetDNA, players should take into account the complaints and concerns that have been raised online by many players before signing up for an account.